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Frequently Asked Questions



What spindles do we repair?

We repair all Westwind and most other spindles installed on all OEM machines used in the PCB industry including Schmoll, Posalux, Pluritec, ESI (Dynamotion), Lenz, Mania, Excellon and Hitachi. We have the ability to repair 80k, 110k, 125k, 170k, 180k, and 200k rpm spindles.


We can repair Westwind spindles for all other applications including paint sprayers, dicing, lens turning, etc. We can also service ball bearing spindles.


How can I verify if a spindle is manufactured by Westwind?

Over the years Westwind has developed an extensive range of spindles for PCB manufacturing, automotive coating, semiconductor manufacturing equipment, scanning, lens turning, and grinding applications. Westwind spindles are commonly found on Excellon, Pluritec, ESI (Dynamotion), Lenz, Posalux, Schmoll, Hitachi, Fanuc, Durr, Agfa, Creo, Heildberg, Eskro, and Federal Mogul machines. Westwind spindle models are typically labeled on the body with four digits followed by two digits to indicate the option number. (e.g. D1331-54)


How much does a repair cost?

The amount a repair costs depends on the number of parts that are damaged and need to be replaced. When comparing repair facilities keep in mind that the cost also depends on the quality of the parts used in the repair. Our objective is to provide a repair of the highest quality to meet or exceed original design specifications. In other words, to return your spindle to like “new” condition. Therefore we use and replace all non-original parts with Westwind original parts. Over the long term this is the most cost effective method to service your spindles.


What are the consequences of using generic parts versus genuine Westwind Parts?

Reduced spindle life which leads to frequent repairs which cause increased costs and reduced productivity.


What is the repair process?

  1. Incoming basic inspection.
  2. Disassembly for failure analysis.
  3. Failure analysis and repair quote for customer approval.
  4. Repair using new parts and Westwind specified and approved testing methods, testing equipment, and procedures. Specifically a 20-Part Testing Procedure is completed.
  5. Complete a repair evaluation report, which shows the cause of failure and the parts that have been replaced, together with new test sheets and vibration/runout traces.


How long will the repair take?

Our goal is to complete repairs within 5 business days. Spindles are evaluated within 2 days of arriving. After the repair quote is approved, the repair is completed within 3 business days. If required, 24-hour turnaround with next business day delivery is possible. Please note certain spindle models may require longer depending on the application and availability of parts.


Do you offer an exchange program?

We offer a spindle exchange program on some models to accommodate customers who need a working spindle immediately.


What is your Warranty?

We offer a 180-day warranty covering workmanship and spare part quality. Rest assured our record for quality repairs far exceeds 180 days.


What quality control procedures do you use?

All spindles repaired at ADS are fully checked and tested using stringent quality control procedures. Our demanding standards for repair ensures every repaired spindle passes a 20-point test to the same specification as at original manufacture: 1. Air Flow

2. Coolant Flow

3. End Float/Lift Off

4. Axial Load (inner)

5. Axial Load (outer)

6. Taper Runout

7. Static Runout

8. Dynamic Runout

9. Vibration

10. Stator Check

11. Flash Test

12. Speed Probe

13. Temperature Check

14. Rotational Direction

15. Assembly

16. Dimensional Inspection

17. Diaphragm/Piston Leak Check.

18. Collet Torque

19. Collet Grip & Release

20. Collet Actuation System




ADVANCED DEPENDABLE SOLUTIONS




1344 Main Street, Waltham, MA 02451


Email: info@ads-technology.com
Call: 781.899.3800